Appointment Cancellation & Rescheduling Policy

Your appointment time is reserved especially for you. A valid credit card may be required to secure your reservation. We appreciate your consideration in helping us provide the best experience for every guest.

Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice when cancelling or rescheduling an appointment.

  • Cancellations made with less than 24 hours’ notice may be subject to a fee of 50% of the scheduled service.

  • Same-day cancellations and no-shows may be charged up to 100% of the scheduled service.

Late Arrivals

  • We’ll always do our best to accommodate you. If you arrive late, your service may need to be adjusted or rescheduled so we can remain on time for the guests who follow.